Learn about FurstPerson's industry leading call center simulations, other simulation products, personality assessments, problem-solving tests, and other pre-employment hiring tools.
SmartGuide™ interview system includes interview guides, interview question library, interview training, automated online interviews, and rater reliability tools.
“FurstPerson helped Club Colors implement a talent selection process for our sales representatives that was based on proven sales performance...”
Cris Tase, VP Sales and Marketing, Club Colors
“BuySeasons is a highly seasonal business that does most of our hiring in August to October for our Halloween business. This is our second year using FurstPerson and we have realized a 35% improvement in attrition compared to the last year without FurstPerson. Hires that have successfully completed the FurstPerson process are much more likely to be able to adapt to our environment.”
Burg Hughes, Director of Customer Service, BUYSEASONS, Inc.
Call Center Week, Las Vegas, Nevada
June 15-19. 2015