Dramatically Improve Completion Rates

Skill

CC Audition ®
Inbound Service

27% Lower Handle Time
22% Higher Call Quality

CC Audition Service is a multimedia simulation that allows applicants to play the part…

CC Audition ®
Inbound Sales

30% Higher Revenue Per Call
27% Higher Sales Performance

CC Audition Inbound Sales is a multimedia simulation that allows applicants to play the part…

CC Audition ®
Outbound Sales

12% Higher Revenue Per Call
18% Lower Average Handle Time

CC Audition Outbound Sales is a multimedia simulation that allows applicants to play the part…

CC Audition ®
Chat

22% Higher Customer Satisfaction
20% Higher First Chat Resolution

CC Audition Chat provides a highly realistic chat environment designed to help hiring managers…

Supervisor
Audition ®

12% Improvement in
Overall Supervisory Performance

Supervisor Audition is a multimedia simulation that allows applicants to play the part of…

Problem Solving
Multi-Tasking (PSMT)

58% Better Overall Performance
81% Higher Managerial Ratings

PSMT (problem-solving, multi-tasking) is a multimedia simulation that allows applicants to…

Field Sales
Audition ®

12% Higher Overall Sales
35% Lower Attrition

Field Sales Audition is a multimedia simulation that allows candidates to play the role of…

1stType ®

Customized Net WPM Assessment

1stType measures a candidate’s keyboard typing skill, combining measures of both speed and…

1stTech ®

11% Higher Technical
Performance Ratings

1stTech is a multiple-choice test that measures candidates’ technical knowledge and skill…

1stScribe ®

20% Better Written Communication
13% Better Performance

1stScribe is workplace writing test designed for jobs that provide support via email and chat…

CC Audition ®
Mobile

27% Lower Handle Time
22% Higher Call Quality

CC Audition Mobile is a multimedia simulation that allows candidates to play the role of a call center...

Ability

1stContact ®

34% Higher Training Scores
22% Better Sales Performance

1stContact evaluates a person’s ability to integrate information, apply it effectively…

Motivation

1stScreen ®

33% Lower Absenteeism
24% Better Performance

1stScreen evaluates a candidate’s behavioral tendencies and interpersonal style.

Shared Values ®

19% Higher Employee Engagement
15% Higher Overall Job Performance

Shared Values is a culture-alignment assessment that identifies a candidate’s fit into a defined…

Custom Assessment

We design spectacular custom assessments for companies around the world. Let’s talk about your needs and how we can help you achieve your goals.

Simulation
Technical Test
Situational Judgment
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