FurstPerson Products
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Simulations
Simulations combine candidate engagement and strong predictive power. FurstPerson’s Audition simulation family provides a wide range of simulations that allow applicants to play the part of a contact center representative. Learn about FurstPerson’s Service, Sales, Supervisor, and Talk & Note simulation products.
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Assessments & Tests
FurstPerson provides a broad portfolio of assessments and tests that allow you to measure work habits, work skills, work abilities, and work attitudes. Learn about our critical thinking and problem solving tests, personality assessments, biographical data assessment, and email / web-chat assessment.
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Interview Tools
Learn about FurstPerson’s SmartGuide™ - Better Interviews Anytime, Anywhere™. A structured interview questionnaire designed to evaluate a candidate's suitability for a target job based on a series of competency-based questions. SmartGuide™ improves the likelihood of hiring the right candidate, minimizes the time commitment necessary to develop interview guides internally, and ensures a consistent format that is compliant with professional guidelines. A SmartGuide™ structured interview generally takes 15 to 30 minutes to complete. SmartGuide™ may be administered in person (face-to-face or by phone) or via the internet using audio recording technology.
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Pre-screening
FurstPerson offers a pre-screening tools including questionnaires to pre-screen against basic business requirements, computer diagnostic tools, and realistic job previews to help candidates learn about your company and job.
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Survey Tools
FurstPerson offers a wide range of survey tools to help you learn more about your job candidates, turnover reasons, and employee engagement. In addition, FurstPerson offers a comprehensive job analysis tool to aid you in your job discovery process.
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