FurstPerson’s talent assessment solution for hospitality roles provides you with a proven approach to identify key success factors to the job, develop a hiring profile for the service positions, and implement a web-based solution that will enable you to qualify each job candidate.

The hospitality hiring solution is designed to identify candidates who will perform successfully in hospitality roles including, hotel, gaming, travel, food/beverage, and catering positions.   

If you are seeking to hire candidates that need to demonstrate friendliness, problem-solving ability, dependability, and service focus, the hospitality talent assessment solution will benefit you.

FurstPerson’s Hospitality Talent Assessment Solution will help you:


  • Define your hospitality jobs in terms of measurable competencies that are important to meeting performance expectations in your hospitality organization
  • Formalize a job profile using these competencies
  • Select the right assessment tools to match job candidates against the job profile
  • Validate that the hiring solution is predicting successful performance against your key performance ratings and metrics. Implement a cost effective hiring solution that is predictive, configurable, and scalable

With FurstPerson’s Retail Service and Sales hiring solution you can expect to hire employees who are:

  • Better equipped to satisfy customers
  • Able to learn new skills
  • Able to use information effectively to solve problems
  • Deliver service performance in a fast-paced work environment

 

Solution Features:

Delivery
  • Web-based with 99.4% uptime guarantee
Scale
  • Scalable to accommodate massive candidate volume
Assessment Tools
  • Integrates assessments that measure key personality components, communication skills, critical thinking ability, and problem-solving ability
Hiring Science
  • Solution is based on empirical research, appropriate legal defensibility models, job analysis, and validation analysis.  The solution has excellent reliability and validity.
Customization
  • Customize your hiring workflow, scoring models, and company branding
Integration
  • Integrate with Applicant Tracking Solutions and Performance Management Solutions
Language Support
  • English and Spanish
Support
  • Full technical support and service level agreements available
Are you ready to get started?