Team Leader Hiring — SupervisorHIRE

Supervisors hold the key to retention. Research shows that a supervisor's style, coaching ability, and ability to appreciate the employee are critical drivers to retention.

Promoting the best performing agent doesn't mean they will be successful as a supervisor. It is critical to evaluate the job candidate's cognitive ability, attitudes, and coaching ability.

The FurstPerson SupervisorHIRE solution provides hiring managers with proven web-based assessments and structured interview guides that help evaluate:

• Problem solving, attention to task, and multi-tasking
• Supervisor work attitudes
• Coaching skills
• Teamwork skills

To learn more about our SupervisorHIRE solution, contact us or call 1-888-626-3412.

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