1stHIRE®

1stHIRE® is our enterprise level call center recruitment and hiring software system system that you can customize to meet your specific needs.

Designed for organizations with complex hiring needs, 1stHire allows hiring managers to mix and match hiring system modules to meet unique hiring requirements - think of playing with Lego® blocks.

1stHIRE® is targeted for call and contact center hiring organizations that are looking to move their hiring approach from their standard practices to best practices. Our consultants work with your hiring team to design and implement a configured hiring system that specifically addresses your business goals and objectives.

1stHIRE® predicts new hire job performance including:

• New Hire Retention
• Training Performance
• Call control metrics (AHT, CPH)
• First call resolution / call quality
• Sales performance
• Account retention

Like all FurstPerson tests, 1stHIRE® is 100% web-based.

Modules to select from include:

• Pre-screening / basic hiring requirements module
• Computer diagnostic module
• EEOC consent form
• Job candidate survey module
• Work habits assessment module
• Work attitudes assessment module
• Work ability realistic job simulation module
• Integrated scheduling tool for candidate phone interviews or on site interview appointments
• Optional candidate tracking module
• Process Automation Workflow
• Reports and Reporting dashboard
• Ability to scale for large volume hiring needs

Cost effective subscription pricing or pay as you go pricing is available.

Call us today to discuss how the 1stHIRE® platform can be used to implement an end-to-end optimized hiring process that drives significant return on investment.

To learn more about 1st Hire®, please contact us or call 1-888-626-3412.

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