About Us

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FurstPerson provides analytics-driven, pre-hire talent measurement solutions enabling customers to achieve competitive differentiation by identifying reliable, high performing candidates for their customer-facing jobs.

Where We've Been

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1997

Started in Chicago IL providing recruiting services to area contact centers. Introduced two key innovations that continue today:

  • used technology to pre-screen job candidates before the interview process and
  • used data to inform to improve the temporary job assignment process.
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2002-2008

  • Exited recruiting services to focus on pre-employment assessment testing products and services.
  • Introduced holistic platform integrating assessment content, workflow processes, and reporting.
  • Used talent analytics to link assessment results to new hire job performance.
  • Evangelized the use of data to inform and improve hiring decisions. Advocated a better candidate experience by incorporating work sample simulations as part of the hiring process
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2009-2014

Enhanced the FurstPerson platform with authoring and administration technology for employment interviews. Expanded the work sample simulation product line.  Introduced FurstPerson Analytics providing enhanced closed-loop workforce analytics.  Developed patent-pending technology to automate the transportability and synthetic validation process.

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2015 - Present

Today FurstPerson is active in 40 countries in over 3,000 locations and provides industry leading pre-employment assessment solutions to Fortune 500 and small/medium sized companies that hire customer-facing employees in service, sales, and support roles.

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Future

We're here to help. Speak with a Talent Selection Specialist to answer all your questions.