FurstPerson today announced that the company has been named as the winner in the Best Technology Solutions Provider category of the 2013 Call Center Excellence Awards, which recognize and promote the most innovative call center solutions and individuals.
FurstPerson, a Chicago-based provider of talent assessment solutions, today announced that the company has been named as a finalist in the Best Technology Solutions Provider category for the 2013 Call Center Excellence Awards, which recognize and promote the most innovative call center solutions and individuals over the past year.
FurstPerson, a Chicago based provider of talent assessment solutions, today announced availability of FurstPerson SmartGuide, an interview tool that leverages data and analytics to significantly improve interview outcomes. SmartGuide brings both innovation and standardization to the job interview process.
FurstPerson, a provider of talent assessment solutions for the contact center industry, today announced it has been selected to present on the Technology Innovator panel at the 2013 Home Working Summit. Technology innovators are those whose teleworking solutions have disrupted the contact center space, helping businesses to cut costs, drive employee satisfaction and retention, and improve the customer experience.
FurstPerson, a Chicago-based provider of talent assessment solutions for the contact center industry, today announces the Contact Center Executive Summit, a premier educational and networking event the company is co-sponsoring May 16th and 17th in Denver, CO. FurstPerson is a Diamond sponsor of the event and has arranged for discounted guest passes for clients and FurstPerson friends.
Launches Web-based Solution that Helps Retailers Evaluate Job Candidates' Fit
FurstPerson today announced general availability of CC Audition® Sales, a sophisticated, web-based, multi-media contact center simulation designed specifically for inbound sales roles.
Co-Hosts Premier Event Providing Insights into Better Strategies and Technologies
CC Audition® Talk & Note and Sales Honored for Exceptional Innovation.
Industry analyst Paul Stockford of Saddletree Research writes about Contact Center Hiring Strategies.
Session to highlight pre-employment hiring and assessment best practices.
According to the industry analyst report 2010 U.S. Contact Center Market: Trends in Contact Center Strategies, Operations, and Technologies
Ian Jacobs at OVUM wrote a report called “Three cool customer interaction technology companies in North America.” FurstPerson was featured as one of these cool companies.
Company recognized for delivering exceptional customer ROI on two solutions.
Company recognized for CC Audtion web-based call center simulation.