FurstPerson Improves Retail Hiring
CHICAGO – June 13, 2011 – Customer-contact hiring expert FurstPerson today introduces an online retail hiring solution to help organizations identify high-quality employees who have the ability to improve sales and service. The solution is featured in FurstPerson’s Booth #304 at the 2011 National Retail Federation’s Loss Prevention Conference June 13-15 in Dallas.
FurstPerson’s Web-based, retail-hiring solution identifies the measurable sales and service competencies that drive job success and develops a scoring model to predict which candidates are most likely to perform at high levels. The solution also measures a candidate’s integrity. A detailed assessment of each candidate is produced to empower a hiring manager to make a more informed decision.
Using the solution, retail organizations hire employees who are orientated towards solving customer problems, learning new skills, and providing a level of personal service that increases sales revenue.
“Hiring high-caliber retail employees is essential to every store’s success,” said Jeff Furst, president and chief executive officer of FurstPerson. “Our solution will enable retail organizations to identify candidates, who when hired, will stay on the job longer, understand customer needs better, provide a higher level of service, and improve sales.”
The solution also generates development reports that can be used for coaching or as part of a larger talent management strategy.
“Staffing stores with the best people can lead to increased sales, decreased shrinkage, and improved customer service, while a bad hiring decision can be costly on a number of levels,” said Joseph LaRocca, senior asset protection advisor for the National Retail Federation. “For an industry that employs 25 million Americans, bringing in the very best fit on the first try will save companies millions of dollars in added expenses and time.”
FurstPerson’s retail hiring solution is available today. Pricing is based on an unlimited usage subscription.
FurstPerson’s Web-based, retail-hiring solution identifies the measurable sales and service competencies that drive job success and develops a scoring model to predict which candidates are most likely to perform at high levels. The solution also measures a candidate’s integrity. A detailed assessment of each candidate is produced to empower a hiring manager to make a more informed decision.
Using the solution, retail organizations hire employees who are orientated towards solving customer problems, learning new skills, and providing a level of personal service that increases sales revenue.
“Hiring high-caliber retail employees is essential to every store’s success,” said Jeff Furst, president and chief executive officer of FurstPerson. “Our solution will enable retail organizations to identify candidates, who when hired, will stay on the job longer, understand customer needs better, provide a higher level of service, and improve sales.”
The solution also generates development reports that can be used for coaching or as part of a larger talent management strategy.
“Staffing stores with the best people can lead to increased sales, decreased shrinkage, and improved customer service, while a bad hiring decision can be costly on a number of levels,” said Joseph LaRocca, senior asset protection advisor for the National Retail Federation. “For an industry that employs 25 million Americans, bringing in the very best fit on the first try will save companies millions of dollars in added expenses and time.”
FurstPerson’s retail hiring solution is available today. Pricing is based on an unlimited usage subscription.
