02.21-23.2012

2012 Remote Agent Summit

Dallas, Texas

Join industry chiefs and others as they share their experiences, objectives and best practices for customer contact management using the remote agent model.

 

04.26-28.2012

The 27th Annual Conference of the Society for Industrial and Organizational Psychology (SIOP)

San Diego, California

05.16-17.2012

Contact Center Executive Summit

Denver, Colorado

Lauded as one of 2012’s most highly anticipated industry events, the Contact Center Executive Summit brings together accomplished leaders from across the globe to collaborate and share proven strategies and innovative best practices.

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06.28.2012

Call Center Optimization Forum

Columbus, Ohio

Learn proven and innovative strategies of the world's most successful call centers and how to apply them in your organization.