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The question of the month is:
Approximately what proportion of your agents is home-based?
Take The Survey
We will share the results in next month’s issue.
You may also contact us using the following information.
FurstPerson
8410
W. Bryn Mawr Ave.
Suite 100
Chicago, IL 60631
Toll Free: 888.626.3412
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Welcome to the most recent edition of the FurstWord Newsletter. FurstWord is our complimentary e-newsletter specifically for contact center professionals. Featured topics include best practices, FurstPerson updates, product highlights, and case studies.
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Guidelines for Selecting a Personality Test
One type of testing that is becoming increasingly popular is personality assessment. This article gives an overview of personality testing and presents some guidelines for selecting a good test..
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FurstPerson
Selected
Clarke American chooses FurstPerson to improve contact center associate hiring.
Read
More (Adobe PDF) --> |
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| AutoScreen® (web) and CC Screen
Use these powerful tools to quickly manage candidate volume, screen candidates, and provide them with a rare response – speaking to a live recruiter.
Read More (AutoScreen)-->
Read More (CC Screen)--> |
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Financial Institution/Site Selection
FurstPerson provides recruitment marketing and screening services to help a Fortune 500 financial services institution select a viable location for their new call center.
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