FurstPerson October 2004 Newsletter

Quick Highlights

Is Your Recruiting Process Effective?
Attract job candidates with effective recruitment marketing efforts.

Is Your Hiring Process Effective?
Analyze your current hiring process and build a roadmap of where it is and where it can go.

Hiring for New Contact Center
Open a new contact center with qualified agents.

Take The Survey

The question of the month is:

"How many agents do you have in your contact center?"
Take The Survey

See the results from previous issues.

Contact Information

You may also contact us using the following information.

FurstPerson
5509 N. Cumberland Ave.
Suite 505
Chicago, IL 60656

Toll Free: 888.626.3412

Welcome to the most recent edition of the FurstWord Newsletter. FurstWord is our complimentary e-newsletter specifically for contact center professionals. Featured topics include best practices, FurstPerson updates, product highlights, and case studies.

KNOWLEDGE CENTER

Contact Center Recruiting Trends and Tips

In the interview conducted with Contact Center World at the 2004 ACCE, Jeff Furst discusses current recruitment trends in the contact center environment and offers tips on what to focus on when recruiting for a new contact center.

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FEATURED SOLUTION

FurstSource

FurstSource, the comprehensive recruitment process outsourcing solution, can help employers achieve recruiting and hiring goals by increasing the size of candidate pool, shortening staffing cycle time, enhancing candidate quality, and improving employee performance.