Quick Highlights

New Assessment reduces turnover
New biographical data test reduces turnover

Manage more candidates
CC Screen process reduces turnover, reduces time to fill, and saves you resources

Hear us speak at Frost & Sullivan
FurstPerson is leading a workshop at the upcoming Customer Contact West in October

Before you finalize that new location…
Have you really assessed the labor force? Learn how FurstPerson can support your site selection needs.

Contact Information

You may also contact us using the following information.

FurstPerson
8410 W. Bryn Mawr Ave.
Suite 100
Chicago, IL 60631

Toll Free: 888.626.3412

Welcome to the most recent edition of the FurstWord Newsletter. FurstWord is our complimentary e-newsletter specifically for contact center professionals. Featured topics include best practices, FurstPerson updates, product highlights, and case studies.

KNOWLEDGE CENTER

Drive Down Turnover

Las Vegas, Atlantic City, Monte Carlo, and hiring in your contact center…. What do they all have in common? Putting your money on the table for what may or may not be a win. A hiring manager gambles with $4,500 of your organization’s money with each hiring decision. Discover how some firms are increasing their chances of making the right hiring match.

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UPDATES
FurstPerson announces At Home Agent Hiring solution

Discover how FurstPerson can manage your at home agent hiring needs from recruiting to screening to selection to hiring.

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FEATURED PRODUCT
STOP! Turnover with the AutoScreen® PLUS

Understanding a job candidate’s work habits are one of the four critical areas to assess during hiring. Discover how the AutoScreen® PLUS can help you reduce turnover.

Read More -->

NEW CLIENT WELCOME

Prime Therapeutics

FurstPerson welcome new client Prime Therapeutics. Prime Therapeutics is making an investment in employee selection as part of their continuous improvement process driving for world class customer service. We look forward to supporting their business objectives.

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