FurstPerson Products

1stStep – Better Hires Made Simple
Simple but powerful assessment solution designed to be used right out of the box

1stStep allows contact center hiring managers to quickly begin evaluating job candidates for contact center job positions.

1stStep is based on FurstPerson's proven methodology for evaluating job candidates for tenure and job performance. It combines our experience at managing large scale hiring solutions into an off the shelf, easy to implement testing solution.

1stStep is designed for small to large contact centers that do not require any system customization.

1stStep includes the following modules:

• Basic business requirements screening questions
• Realistic job simulation
• Work habits evaluation
• candidate tracking system
• Online reporting module

Discover how FurstPerson can help you select candidates that CAN and WILL do the job. Contact us at 1-888-626-3412 to discuss how we can help you reduce your hiring risk and boost profits.