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WHAT IS THEIR ABILITY TO DO THE JOB?
CC HIRE allows you to:
Hire
people who have the mental capacities to perform in your
contact center.
CC HIRE Description:
CC HIRE is a web-based
tool that measures and immediately scores a person's
mental ability to learn multiple tasks and skills useful
for the job. Specific areas measured are attention to
detail, business vocabulary, and problem-solving/multi-tasking skills.
CC HIRE Advantages:
- Ensures the evaluation of the most critical competencies
for the job based on your requirements.
- Can be easily administered in multiple locations
to a large group of candidates.
- Measures mental alertness which research has shown to have the greatest predictive power of job performance.
- Identifies training needs by highlighting candidates'
strengths and developmental areas.
- Helps your organization demonstrates its concern
for equitable treatment through a high-tech, standardized
testing procedure.
Average Duration: 40 minutes |