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CAN YOUR FINAL PICKS GO ONE-ON-ONE AGAINST THE
BEST IN THE BUSINESS?
CC RolePlay allows you to:
Further
examine a candidate's ability to perform on the job.
CC RolePlay Description:
CC RolePlay
is a one-on-one role play between a trained Assessor
and the job candidate. CC RolePlay assesses critical
core competencies required for success in your contact
center, such as customer service or selling ability.
CC RolePlay Advantages:
- Improves accuracy of the hiring decision with more
realistic responses from the one-on-one interaction.
- Is a powerful selection method that requires candidates
to show you they can do the job.
- Offers the flexibility to be administered either
by a trained FurstPerson Assessor or your
internal team trained by FurstPerson, over
the phone or face-to-face.
- Reduces hiring cycle time with dedicated resources,
a structured process, and immediate results.
- Ensures legally-compliant selection process with
a consistent interview guide that is compliant with
EEOC and DOL Guidelines.
Average Duration: 20 minutes |
