FurstPerson's Video Resource Library is where we have centralized resources and information to help you learn more about our company, the use of employee selection systems, and the call center industry.

 

FurstPerson's Retail Hiring Solution

Brent Holland, FurstPerson's Vice President of Research and Consulting, introduces our Retail Hiring Solution.

 

How Do You Hire the Right Employee Instead of One Just Looking for a Temporary Job?

Having a standardized system in place that can consistently identify reliable employees is invaluable in the retail business.

 

What Advice Would You Give to Retailers About Their Overall HR and Hiring Challenges?

Hiring for your retail organization is a unique process.  Understanding your needs is an important first step to hiring success.

 

What Are Some of the Biggest Mistakes that Retail Hiring Managers Make?

Not all hiring needs and processes are alike.

 

Why Should Retailers Invest in Hiring the Best Employees?

Invest wisely at the beginning of the process to avoid problems down the road.

 

What Makes Retail Hiring Unique?

Brent Holland shares insights on what makes retail hiring unique compared to other industries.

 

Helping You Improve Your Quality of Hire

FurstPerson president and CEO Jeff Furst talks with CCNG's David Hadobas about or contact center solutions and client experiences in this recorded webcast.

 

Improving the Probability of Making the Right Hire

Watch Jeff Furst's Presentation given at the 2008 Istanbul Call Center Conference.