Printed from: http://www.furstperson.com/resources/news/index.cfm
Date/Time: 3/12/2010 6:15:15 AM MST

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News & Press

The latest news and information from FurstPerson.

Call Center Hiring Solutions Provider FurstPerson Wins Two Product of the Year Awards

Published: February 15, 2010
Published Article -- FurstPerson has won two 2009 Product of the Year awards from Technology Marketing Corporation’s Customer Interaction Solutions magazine.

FurstPerson Wins 2009 Product of the Year Award from Customer Interaction Solutions Magazine

Published: February 01, 2010
Company recognized for delivering exceptional customer ROI on two solutions

FurstPerson Named Recipient of Frost & Sullivan’s Customer Value Award

Published: January 25, 2010
Company recognized for excellence in providing strategic value to contact centers

Press Release -- Second Annual FurstPerson Contact Center Recruitment & Compensation Survey Forecasts Increase in Hiring by More Than 10 Percent in 2010

Published: December 15, 2009
68% of contact center leaders expect hiring volume growth by 14 percent over next 12 months

FurstPerson: Are Home Agent Job Candidates Better?

Published: November 18, 2009
New white paper reveals that the home agent model has deeper talent pools & highlights keys to home agent hiring success

Call Center Optimization Best Practices of 2009

Published: November 18, 2009
Upcoming Webinar on Nov. 11 to feature FurstPerson’s Jeff Furst

Press Release - FurstPerson® Improves Technical Support Hiring

Published: June 16, 2009
A new technical support representative hiring process has been released by FurstPerson® which is proving to better qualify job candidates for these critical positions.

FurstPerson Mentioned in CRM Buyer Article

Published: June 10, 2009
Article by Maria Verlengia discussing how Call Centers are 'White-Collar Sweatshops.'

FurstPerson participates in Frost & Sullivan Golden Nugget eBroadcast

Published: May 28, 2009
Jeff Furst, President and CEO at FurstPerson, participated in the Frost & Sullivan Golden Nugget eBroadcast on May 7th which is now available online.

Board Member honored with Service Award

Published: May 28, 2009
Tom Furst honored with the Dr. Jasper G. Chen See, MD award at the 2009 NAATP Annual Addiction Treatment Leadership Conference

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