Solution – FurstSource RPC (Recruitment Process Co-Sourcing)

Unlike Recruitment Process Outsourcing where FurstPerson manages an end-to-end hiring solution on your behalf, Recruitment Process Co-Sourcing provides a strategic partnership between FurstPerson and the Client to recruit and hire better contact center employees.

More than just a test; the FurstSource RPC approach brings process management expertise, applicant tracking technology, and candidate response management resources to work with your internal team.

The FurstSource RPC solution allows you to still retain control of the process while utilizing FurstPerson to provide external expertise in key areas to drive efficiency and effectiveness in the hiring process. While the system is powered by FurstPerson’s proven, predictive call center hiring tools, the FurstSource RPC solution is more than just a test.

How does FurstSource work?

The FurstSource RPC recruitment process co-sourcing solution separates the process into three stages.

Stage 1 (Client or FurstPerson)
Recruitment marketing and advertising is developed and launched driving job candidates to the hiring process

Stage 2 ( FurstPerson)
FurstPerson manages candidate responses, screens candidates, and assesses their capabilities and job fit to select only qualified candidates to deliver to the Client.

Stage 3 (Client)
Client interviews qualified candidates and manages the job offering process.

In this strategic partnership, FurstPerson works with the Client every step of the way to design and implement the whole recruitment and hiring process to ensure the coordination of timing and the use of the most appropriate screening and assessment tools to achieve maximum impact.

How can FurstSource help?

• Design and implement a recruitment and hiring process most appropriate for your needs.
• Incorporate outside expertise while still allowing internal staff to be in charge.
• Evaluate candidates using powerful, predictive assessment tools.
• Present a seamless job application process to the candidate.
• Manage high-volume hiring needs without expensive investment in systems.
• Reduce your cost of hiring.

To learn more about FurstSource RPC Recruitment Process Co-Sourcing, please contact us or call 1-888-626-3412.