Solution - FurstPerson Recruitment Process Outsourcing

This comprehensive hiring solution recruits and hires better employees for contact centers. 

Do you need help finding better people to fill your contact center positions?

Some contact centers need help finding enough candidates, while others would like better screening to select only qualified candidates for the next step in the hiring process. All would like the hiring process to be efficient and effective.

How does FurstPerson work?

The FurstPerson recruitment process outsourcing solution combines high tech and high touch into three flexible options to meet your needs.

Option 1
FurstPerson provides job candidate sourcing, recruitment marketing, and job candidate screening services to deliver qualified candidates to contact centers. Specifically, these services include:

1. Recruitment marketing and advertising
2. Job candidate sourcing
3. Candidate response management
4. Candidate screening
5. Scheduling for next step in the contact center hiring process

Option 2
FurstPerson provides a web-driven end-to-end recruitment process outsourcing solution that provides the following services to contact centers:

1. Recruitment marketing and advertising
2. Job candidate sourcing
3. Candidate response management
4. Candidate screening
5. Candidate selection and assessment using web-based tools
6. Candidate interviews and process management
7. Job offer management

Option 3
FurstPerson provides a full end-to-end recruitment process outsourcing solution that provides the following services to contact centers:

1. Recruitment marketing and advertising
2. Job candidate sourcing
3. Candidate response management
4. Candidate screening
5. Candidate selection and assessment
6. On-site candidate interviews and process management
7. Job offer management

How can FurstPerson help?

• Save your time by letting contact center hiring experts manage some or all of the recruiting process for you
• Improve hiring response time by allowing you to reach better-qualified candidates quickly.
• Candidates are evaluated using powerful, predictive assessment testing from FurstPerson.
• Reduce your cost of hiring

To learn more about recruitment process outsourcing, please visit our case study or contact us or call 1-888-626-3412.