Solution - Supervisor Workforce Assessment

This customized solution helps companies evaluate their supervisors objectively.

Do your supervisors have the right skills?

Supervisors have significant influence over the work experiences of their direct reports. Employers need to know the strengths and weaknesses of their current supervisors so that they know if the supervisors enhance the work environment and therefore help to keep good agents.

How can Supervisor Workforce Assessment help?

• Allow supervisors to perform self-assessment in the areas of:
• Coaching ability
• Team skills
• Ability to motivate
• Recognized ability to lead
• Obtain 360-degree feedback from direct reports and other supervisors/managers in the same areas concerning leadership skills
• Generate training and development plan to improve performance of supervisors

How does Supervisor Workforce Assessment work?

• FurstPerson conducts a job analysis and validation study to define job requirements.
• FurstPerson develops comprehensive supervisor assessment tools.
• FurstPerson develops comprehensive 360-degree feedback tools.
• FurstPerson analyzes and presents results.
• FurstPerson provides specific feedback to individual supervisors and recommends development plan.