FurstPerson, an international hiring assessment and talent acquisition solutions provider, is pleased to announce it has been awarded the Vendor First Call Resolution (FCR) Best Practices Award.
Today announced the release of FurstPerson Analytics, an innovative new solution that enables companies to combine real-time performance data and candidate assessments to make better hiring decisions across the enterprise.
During the ICMI Contact Center Expo & Conference, Brent Holland, Ph.D., vice president of Research and Consulting for FurstPerson, will discuss research that suggests multimedia contact center simulations are one of the best predictors of representative success.
FurstPerson, a Chicago-based provider of talent assessment solutions, today announced the release of FurstPerson Express, a patent-pending, web-based solution that empowers small and mid-sized businesses to create talent screening solutions specifically tailored to each job's unique requirements and culture at a fraction of the time and cost of conventional approaches.
The release of the infographic coincides with the launch of FurstPerson's new website, designed to better showcase the company's innovative talent assessment solutions that give employers the insight to make the right hiring decisions.
FurstPerson today announced that the company has been named as the winner in the Best Technology Solutions Provider category of the 2013 Call Center Excellence Awards, which recognize and promote the most innovative call center solutions and individuals.
FurstPerson, a Chicago-based provider of talent assessment solutions, today announced that the company has been named as a finalist in the Best Technology Solutions Provider category for the 2013 Call Center Excellence Awards, which recognize and promote the most innovative call center solutions and individuals over the past year.
FurstPerson, a Chicago based provider of talent assessment solutions, today announced availability of FurstPerson SmartGuide, an interview tool that leverages data and analytics to significantly improve interview outcomes. SmartGuide brings both innovation and standardization to the job interview process.
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