Moving agents from brick and mortar centers to work at home has been one of the biggest changes in the contact center industry over the last ten years driven by the high returns this workforce model can achieve. But, hiring for home agents requires a different approach than hiring for brick and mortar centers.
This FurstPerson Infographic provides you with 9 tips for home agent hiring. You’ll have a better understanding of home agent jobs, recruiting models, and unique employment considerations for home agents after viewing this Infographic.
Download the Infographic today to get your 9 tips on home agent hiring!