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Customer Service Ideas
Live Chat Customer Support Statistics & How Chat Improves Cu...
By Daniel James
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Talent Analytics and Business Outcomes
2 Challenges to Optimizing Your Quality of Hire Metric
By Daniel James
Talent Selection Ideas
3 Key Strategies for Improving Employee Retention
By Daniel James
Contact Center Hiring
2015 in Review: Work at Home Becomes More Important
By Daniel James
Talent Selection Ideas
2015 in Review: The Candidate Experience
By Daniel James
Talent Selection Ideas
2015 In Review: Talent Analytics and the Hiring Process
By Daniel James
Talent Selection Ideas
2015 in Review: Mobile, Talent Acquisition, and Pre-Hire ...
By Daniel James
Talent Selection Ideas
Short and Scholarly: Where Are Your Referral Employees Coming ...
By Daniel James
Better Interviewing
9 Statistics Behind What Applicants Want in a Candidate ...
By Daniel James
Better Interviewing
6 Statistics Behind a Poor Candidate Experience
By Daniel James
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