I
nterviews based on gut instinct will produce a continuous pipeline of successful employees as often as a high school football team will win enough games to make the NFL playoffs. Interviews have to be aligned with every job description to assure all candidates are evaluated fairly and accurately as quickly as possible. Through a standardized process candidates are not only evaluated more thoroughly, but team members can share information faster and make candidate-hiring decisions quicker.
Interview training is a necessity and should encompass all aspects of the process: what to ask and not ask, how to conduct an audio or virtual interview, how to manage an interview, and how to measure a successful interview. A poorly trained interviewer will make decisions that hurt the strategic goals of a company for years. Face to face interviews are much more than a simple evaluation of hard skills, but a behavioral understanding of work style, direct experience, and personality insight designed to uncover the soft skills that will drive long-term employee productivity and success.
