Recruiting for High-Volume roles
FurstPerson is a proud sponsor of "The 2019-20 US Contact Center Decision-Makers’ Guide."“The US Contact Center Decision-Makers' Guide” identifies seven of the major pain points and issues that affect the contact center industry:
Within each section, specific solutions are identified that can be used to solve these issues, along with the analysis of the primary research data that are relevant to this area, including a comprehensive statistical analysis in graphical and tabular form.
Download the report to learn more.