FurstPerson

PRE-EMPLOYMENT TALENT ASSESSMENT INFOGRAPHIC

Learn How Hiring Can Help You Build a Better Customer Experience

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6 steps to science-driven hiring

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37.5% improvement issue resolution

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20% more calls per hour

Acquiring and keeping customers are key success factors in the telecommunications industry. Companies that have adopted a scientific approach to help them hire contact center employees who are persuasive and establish an emotional bond with customers deliver better business outcomes.

Discover how FurstPerson’s analytics-driven hiring approach can help you.

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