1stContact®1stContact evaluates a person’s ability to interpret and integrate information, apply it effectively, and solve problems. 1stContact measures verbal and numerical problem-solving abilities using a scenario-based, multiple choice format. This assessment assesses the candidate’s ability to solve problems, digest and apply information, learn new skills, and apply critical thinking and reasoning. 1stContact identifies candidates that produce higher training scores and have better sales performance.
Low Scores
Recognizes and understands simple or routine problems
High Scores
Recognizes and understands highly complex problems
Low Scores
Able to solve simple or routine numerical problems; may require discussion with others
High Scores
Able to solve complex numerical problems that involve integration of data sources
Low Scores
Able to process and understand routine communications or instructions
High Scores
Able to process and understand highly complex communications or instructions
