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In the News

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How Do You Know That Your Hiring Process Really Works


Talent has been called a company’s “most important competitive asset.”

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The Wall Street Journal

Today’s Personality Tests Raise the Bar for Job Seekers


More companies use assessments to hire, with fewer willing to take a chance on anyone who doesn’t measure up

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FurstPerson Helps Businsses to Lower Contact Center Churn


Being a contact center agent can be a thankless job

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Enterprise Software Musings

HR Tech Conference 2014


Holger Mueller, Vice President and Principal Analyst at Constellation Research, shares his point of view on several companies at HR Tech in this video including FurstPerson.

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FurstPerson Executives to Share Recruiting Expertise at J.D. Power’s 2014 Roundtable of Champions


During the J.D. Power and Associates 2014 Contact Center Solutions Roundtable of Champions, FurstPerson's executives will share their contact center hiring expertise

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Candidate Pre-Screening: How to Better Predict Contact Center Agent Success


Contact center representatives draw on an array of skills

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Human Resource Executive Online

Human Resource Executive Products and Services: SmartGuide


FurstPerson has introduced SmartGuide, a new interview tool designed to leverage data and analytics to improve interview outcomes

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All Analytics

Getting Smarter About Who to Hire


HR analytics, human capital analytics, talent analytics, workforce analytics -- call it what you will, but the application of analytics to people management is a growing business trend

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ERE Media

6 Steps Toward Hiring Productive Virtual Employees


Many companies use remote-worker programs to recruit and retain prized talent, but telecommuting’s appeal fades quickly when companies struggle to hire and keep productive virtual employees

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Job Interviews Become More Objective with FurstPerson SmartGuide


Talent assessment provider FurstPerson has announced a new data-driven tool for increasing accuracy and objectivity in the hiring process while adding structure and an improved scoring mechanism to interviews

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FurstPerson Wins 2013 Call Center Excellence Awards


FurstPerson recently won the 2013 Call Center Excellence Awards in the Best Technology Solutions (News - Alert) Provider category