6 specific issues
improving employee "fit"
how to drive improvement
The attrition problem is omnipresent and has been for years. But this is not for lack of solutioning and programmatic change efforts. Unfortunately, after getting beyond the sales pitch and marketing appeal, most solutions fail to deliver, that is, reducing cultures of attrition. We believe solutions miss the mark because they are focusing on the wrong problems. In this article, we discuss: (a) call center and labor issues that work in tandem to create and exacerbate the attrition culture (b) strategies to drive improvement, and (c) the role pre-hire assessments can play in combating the problem.
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